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Monday, June 16th, 2025 7:55 PM

I cannot view my Xfinity Mobile bill online or in the Xfinity app

I have had the same problem for the past 3 months. I cannot view my Xfinity Mobile bill online or in the Xfinity app.  I have tried 3 different browsers on my computer and two on another computer.   Every time I try to view a statement it may show the total but then the screen goes blank, no details appear, and I get the page "Something went wrong, Trying this page again may help fix the problem."   It never fixes the problem.   Using the Xfinity mobile app gets the same result.  I receive email from Xfinity with the link to View Bill.  Clicking on it produces the same error in all devices.

I think I will disable the automatic payment until someone at Xfinity can fix this problem.

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