alogsdon77's profile

New Poster

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3 Messages

Thursday, June 2nd, 2022 6:01 PM

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How to change address on xfinity mobile account?

How do I get my address changed on my Xfinity Mobile account? Was going to upgrade phone, but noticed my old address was on the account and no way of updating. Did a chat and they said they couldn't help that I needed to call.

Official Employee

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1.5K Messages

3 years ago

Hey there, @alogsdon77! Thank you for coming to the community with your change of address request. We definitely want to make sure we have the right info on file for you, and I'm happy to help in any way that I can! To clarify, do you currently have residential Xfinity service(s) in addition to Xfinity Mobile?

Visitor

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1 Message

2 years ago

Well...there goes your answer...zilch. That's my Xfinity experience. Because of the brilliant changes they made to the email access, now I have to buy a new computer. Chrome is no longer accepting any updates to Windows XP or Windows Vista. So the  Xfinity update won't even allow me to sign using Chrome, which is the only browser I have. I'm terrified at the idea of downloading an entire browser to this old computer. Am I going to lose something or everything? I'm already short of space.

Problem Solver

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411 Messages

Hello! @user_41fef7 It looks like your comment doesn't belong on this thread. Can you make a new post describing your issue?

I no longer work for Comcast.

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