goldfreaz's profile

Contributor

 • 

43 Messages

Friday, March 29th, 2024 1:15 PM

Gigabyte plan price increase

Will my rate increase May 1st?  What generation plan do I have?  I have two phone credits still being applied.

Official Employee

 • 

1.4K Messages

6 months ago

@goldfreaz I appreciate you taking time out of your day and want to ensure you’re able to get in touch with an awesome Xfinity Mobile expert to help get this resolved.

Have you tried calling or texting 888-936-4968, or reached out to our secure online chat at xfinity.com/xfinityassistant/?channel=xMobile where an Xfinity Mobile expert is available 24/7?

Text Message: 888-936-4968
Phone: 888-936-4968
Chat: xfinity.com/xfinityassistant/?channel=xMobile

Contributor

 • 

43 Messages

@XfinityPeterH​ Thanks for the phone numbers.  I will try them in the next few days.

Official Employee

 • 

1.2K Messages

 

goldfreaz You are most welcome! Please feel free to let us know if there is anything else we can assist you with. We would be delighted to hear of your resolution as well. I hope you have a fantastic rest of the day, and look forward to hearing back from you! 

 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
forum icon

New to the Community?

Start Here