U

Visitor

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1 Message

Wednesday, May 10th, 2023 5:53 AM

Closed

Gift card

Missing gift card for switch from tmobile to xfinity.

 I got only one gift of $200 for two line but supposed to be  $200 * 2 and they just open shut case when i chat with them giving me wrong information of technical problem and gift card will come on certain date and that date always change when i talk with them. 

Official Employee

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1.6K Messages

2 years ago

Hi there @user_27006d trust me if I was waiting for my gift card I would be reaching out too! Happy to help you. Have you already checked this wonderful Xfinity link to see what the status of your card is? 

https://xfinityincentivetracker.com/

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