Visitor
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1 Message
Free xfinity mobile line
I have come across zero activation fee in may for free mobile line promotion (for interney customerss).
When i am trying to add the line, checkout shows a fee of $25 on the monthly statement after activation. How can i be sure that i wont be charged activation fee.
XfinityAirelle
Official Employee
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3.2K Messages
18 hours ago
Great question! The way the promotion is typically applied can definitely be a little confusing during checkout.
In many cases, the activation fee may still appear during the order process or on the estimated monthly statement initially, even when a promotion is attached to waive it. If the promotion qualifies correctly, the fee is generally removed automatically or credited back on a later billing statement once the line is fully activated and the promotion finishes processing on the account.
The biggest thing is making sure:
Before completing the order, we’d recommend carefully reviewing the promotional terms shown during checkout.
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