Free iPad Scam

I called Xfinity to report an outage to my internet service.  At the conclusion of the conversation, the rep offered a free iPad to compensate me for all the troubles I have been having with Xfinity's services.  I was promised a FREE iPad and an additional monthly credit to my account, for being a LOYAL DIAMOND member.  I asked numerous times if there were ANY charges associated with the iPad and she advised NO.  Well it turns out she was LYING (Shocker).  I now have an Xfinity Mobile line in my name and reoccurring charges every month for the "Free" iPad.  This is in addition to the "Taxes/Fees" charge I had to pay up front to cover the governmental required costs.  Based on the numerous posts for this very same issue, it would appear Xfinity is well aware of the scam/lies their agents are selling, yet they still allow it to happen!  

Not good Xfinity - Not good at all!!