1 Message
Fraudulent billing
I’ve came in on a iPhone promotion back in November for two phone Xfinity never apply my promo for the $400 bring over your line. I spoke with countless amount of supervisor no action taken. I’m locked in this two year contract and is seeking legal aid at this point
XfinityFrank
Official Employee
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921 Messages
6 months ago
Hello there user_b065d3 ! Thanks for reaching out here on the Community Forum about your billing issue. We want to help in any way we can to come to a resolution! Please send a direct message to us by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Please include your full name and complete street address as well as any case or ticket numbers you may have obtained from your previous interactions. Thanks!
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