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Wednesday, September 6th, 2023 4:45 PM

Closed

Fed Ex tried delivering empty box.

Fed Ex tried to deliver a empty box which I refused to sign for.Now I have this phone stuck on my account and I'm trying to do a replacement upgrade.Xfinity said I have to wait for fed ex to report the package lost or stolen.But when I call fed ex they tell me I have to call Xfinity.

Official Employee

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2K Messages

1 year ago

Hi there! Our awesome digital care team would be happy to assist you. Can you initiate a direct message and start with your full name and address? To start a message, you must be signed in. Please click the envelope icon in the top right of the page next to the bell, and send your message to "Xfinity Support". Talk to you there!

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