1 Message
Expired gift card
Hi my wife and I received a $400 VISA gift card for changing our mobile phones over to xfinity. We went to a store to try and use the gift card today and discovered that it expired in June of 2023. Is there any way you can assist us in sending us a new card so we aren't out the $400?
XfinityJorge
Official Employee
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1.7K Messages
1 year ago
Greetings @murphism87 thanks for using our Forums to contact our team for support. We are osrry to hear the card expired and we are here to make sure you get in the right hands. Have you tried calling or texting 1 (888) 936-4968, or reached out to our secure online chat at xfinity.com/xfinityassistant/?channel=xMobile where an Xfinity Mobile expert is available 24/7? If not try reaching out to them and we assure you they will take care of you.
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