1 Message
Expired card
Need support in getting a new card as the gift card provided by xfinity for expired. Thank you in advance for your assistance.
1 Message
Need support in getting a new card as the gift card provided by xfinity for expired. Thank you in advance for your assistance.
XfinityJeniece
Official Employee
•
2.2K Messages
1 month ago
Hey there, user_qz9qff, thanks for reaching out through Xfinity Forums regarding your gift card. We would be happy to help with the gift card concerns. I know I am always forgetting about my gift cards and so I understand. You have reached the right place!
To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon or https://forums.xfinity.com/direct-messaging
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it.
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