Enable short code texts from bank

That is a great question! I can tell you that the team of Xperts at our mobile team would be amazing to get this all figured out! You can call them at 888-936-4968. They will know exactly how to help, I can promise you that! 

@user_d4c289​ Well, with no help from the support person I texted back & forth with, I have determined that Xfinity and Schwab are not compatible for "short codes." Xfinity -- this is really poor service. Schwab is a major financial services provider. Please expend the resources required to make your services compatible with theirs. 

@user_d4c289 I'm truly sorry to hear that you've been experiencing this frustration. Our options to help with Xfinity mobile are limited on this platform due to account security. Have they offered to open a ticket for you in regard the to missing texts? If not I would try to give them a call again as you should be able to receive those messages. You would need to reach out to that department separately by calling or texting 1-888-936-4968 and one of our dedicated Xfinity Mobile specialists are there for assistance 24/7. You can also visit our Xfinity Mobile assistant page, where we have support available thorough chat as well: https://comca.st/3vkGv93.

I cannot get “push notifications” via short number texts from Schwab ([Edited: "Personal Information"]).  I get short code texts from everyone else but not Schwab.  I went online to find a solution.  See https://forums.xfinity.com/conversations/xfinity-mobile/enable-short-code-texts-from-bank/627aa6c5855f616353adf349 .   That chat address (https://comca.st/3vkGv93), recommended by “XfinityBillie” is absolutely no good.  It simply doesn't address this kind of issue and keeps offering possible topics that are simple, typical and have nothing to do with what I asked.  So I called the telephone number 1-888-936-4968 and got someone who can't speak english very well and are difficult to communicate with.  They simply can't understand what the issue is. They wasted 15 minutes of my time check listing my phone for issues when I interrupted them to let them know that Schwab is aware of the issue and that Xfinity has to unblock those short code texts blockage.  After describing the problem in three different word variations, the operator finally told me to go to USSHORTCODEDIRECTORY.COM to pick up my messages.  That link no longer exists.  After calling Schwab, it is clear that there is an issue for Schwab regarding short code texts after switching from AT&T to Xfinity.  The number I recently changed to Xfinity (from AT&T) cannot be reached by Schwab text alert push notifications.  Not even allowed to be selected on the phone.  I am unable to get push notifications.  I can't even get a text from Schwab verifying my phone number.  I was on the line with Schwab text support when she tried and said Xfinity's server is NOT receiving the short code texts from Schwab.  I do get short code texts, just not from Schwab,  just like user_d4c289 (above). Three years ago, my phone number was on the Verizon network which received Schwab "push notification" text messages from this same short number just fine.  After switching to AT&T for a couple years and then switching now to Xfinity (which is on the Verizon network), I no longer can get short code text "push notifications" from Schwab.  I can get them from everyone else, just not Schwab.  Repeat:  I get short code notifications just fine now while I'm on Xfinity - JUST NOT FROM SCHWAB.  Can someone explain that?  Is there a waiting period or something? [Edited: "Personal Information"]

And it has nothing to do with my phone.

Thank you for your feedback! Rest assured you've reached the right team for help. Have you tried using the other methods of contact provided for assistance with push notifications from Schwab after switching from AT&T to Xfinity?