New Poster
•
4 Messages
emails transition to yahoo
How do i know if the mail I get regarding the transition to Yahoo is authentic? I am getting messages from [Edited: "possible malicious email"] telling me to click the link below to update now. Sounds fishy to me.
BruceW
Gold Problem Solver
•
26.7K Messages
6 hours ago
Check email that claims to be from Comcast/Xfinity with their Connect webmail (https://connect.xfinity.com/) and look for the XFINITY Verified Email logo. See https://www.xfinity.com/support/articles/comcast-verified-email for examples of valid logo placement. A logo in the body of the email does not count.
Unfortunately, AFAIK the logo is not present when you view one of their messages in an email app or program. It's only visible when you use their web email site, and only for email sent to a Comcast.net address.
To report a scam email follow the instructions under the "How do I report phishing email sent to or from a Comcast.net email account?" heading on https://spa.xfinity.com/help/email-abuse?faq=spam-email.
In https://forums.xfinity.com/conversations/email/switching-to-yahoo/688f5fd3c3884e34154bc962?commentId=688fe7e1c3884e3415511bfa&replyId=6890c604c3884e3415575eba employee @XfinityAlex stated that 'the option to migrate will come from "updates.xfinity.com".' If an "update" email does not come from that address, it's a scam. Also, "Update" emails that have any sort of "click here or lose your access" link are almost always scams. Do not click!
See https://forums.xfinity.com/conversations/email/xfinity-comcastnet-emails-transition-to-yahoo/6883ec0a64c6412424623141?commentId=6887d51b1724e917a036cbcf&replyId=688a7aa41724e917a04fca2a, where employee @XfinityBenny describes the notification process.
Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.
0
0