Visitor
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3 Messages
Does Xfinity block ability to turn off 5g?
Want to get a Samsung S22 but only if I can turn off 5G from the Xfinity Network and just use the 4G.
Hearing TMobile is the only network that allows you to turn off 5G.
Please advise.
Visitor
•
3 Messages
Want to get a Samsung S22 but only if I can turn off 5G from the Xfinity Network and just use the 4G.
Hearing TMobile is the only network that allows you to turn off 5G.
Please advise.
XfinityAntoine
Official Employee
•
1.4K Messages
3 years ago
Hey @boonedog17! Thank you for taking the time to reach out and being part of the Xfinity family. As far as I know you can only do it with certain phones like the Samsung Galaxy S21 for example. You can get a more specific answer from our Xfinity Mobile Team.
You can contact our Xfinity Mobile support center via any of the following methods:
• SMS Text Message: 1 (888) 936-4968
• Phone: 1 (888) 936-4968
• Chat: https://comca.st/3haUd8K
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