Visitor

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1 Message

Monday, July 28th, 2025

billing

I signed up for a 1‑year free Xfinity Mobile promotion but I just saw a bill on my account. Can you check why?

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Official Employee

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2.1K Messages

1 month ago

Thank you for reaching out to us via our Xfinity Forums Community support page @user_hleaqi. We would be more than happy to review the Xfinity Mobile account and billing. 

 

Please send a direct message by clicking the chat icon in the upper right corner of the page, clicking on the pen and paper icon, and then entering “Xfinity Support” in the “To” section. Please include your full first/last name and complete service address (Including the city, state, and zip code), and I'll be happy to help.

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