Hi there! Final bills are typically generated about 14 days after cancellation. Has it been that long yet? If so, we’d be happy to take a look and provide your ending balance.
To get started, please send us a direct message with your full name and service address. You’ll need to be signed in — just click the “Direct Messaging” icon in the top right corner of the page (next to the bell), then send your message to "Xfinity Support."
We’ll meet you there and help get everything sorted out!
XfinityAirelle
Official Employee
•
2.8K Messages
1 month ago
Hi there! Final bills are typically generated about 14 days after cancellation. Has it been that long yet? If so, we’d be happy to take a look and provide your ending balance.
To get started, please send us a direct message with your full name and service address. You’ll need to be signed in — just click the “Direct Messaging” icon in the top right corner of the page (next to the bell), then send your message to "Xfinity Support."
We’ll meet you there and help get everything sorted out!
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