BILLING ISSUE

I never used mobile service.  I had a promotion over a year ago for reducing my wifi bill and they told me I had to take the Ipad.  I only use it for games.  The promotion is over and they were now charging me 75 for wifi and 30.42 for the ipad (used to be 15 and 30.42) I have since went to Tmoble for 35 for the wifi.  I paid over 500 for the ipad already and wanted to see how much I owed to get it over with.  I have never nor needed to use it for a phone.

Gotcha! Thank you for that additional information, and we are here to dig deeper into this. We got your back and appreciate allowing our team a chance to get this corrected. In order to get started can you send us a DM with your full name and service address?

To send a "direct message" / "private message" message to Xfinity Support:

• Click "Sign In" if necessary
• Click the "Direct Message" icon
• Click the "New message" (pencil and paper) icon
• The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
• As you are typing a drop-down list appears. Select "Xfinity Support" from that list
• An "Xfinity Support" graphic replaces the "To:" line
• Type your message in the text area near the bottom of the window
• Press Enter to send it

[Edited: "Personal Information"] use my email [Edited: "Personal Information"].  [Edited: "Personal Information"].  Just turn out how much to pay for the iPad that I've never used as a phone.I've already paid like $600 for it.Thank you