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Visitor

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2 Messages

Tuesday, June 17th, 2025 2:47 PM

Adding Mobile to My Account

I would like to add 4 lines of mobile to my account. We would be bringing our own phones and I already have internet service. What I need is clarification on how much it will cost to do this. On the page where I compare with my current plan elsewhere, it says it will cost $60/month however once I sign in it says it will be $100. Which one of these would be the correct price?

Problem Solver

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806 Messages

2 days ago

@user_1jniwk $100 is the correct price. You pay $40 for the first line and $20 for each additional line.

Visitor

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2 Messages

Turns out there was a $40/month promo that applied to adding these lines to my account. So was able to get the $60/month deal for 12 months.

Official Employee

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2.2K Messages

 

user_1jniwk Hello and welcome to our Xfinity Support Forums. Our team is here happy for the opportunity to work with you to provide you with the latest deals on our Xfinity Mobile side for your 4 lines. We are glad for the opportunity to make sure you are getting the best service and maximize your savings throughout your account. In order to get started can you send us a DM with your complete name and service address? 
Here's the detailed steps to direct message us: 
• Click "Sign In" if necessary 
• Click the "Direct Message" icon (upper right corner of this page) 
• Click the "New message" (pencil and paper) icon 
• Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list 
• Type your message in the text area near the bottom of the window 
• Press Enter to send your message
 

 

(edited)

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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