pkirste's profile

Regular Visitor

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7 Messages

Tuesday, October 31st, 2023 11:57 AM

Closed

2 tickets phone still locked horrible!!!

Trying get 1 of my phone unlocked to use on another carrier but after calls and submitted tickets  still locked, after this experience Might take my 4 other lines out of here too!!

Official Employee

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2.1K Messages

1 year ago

@pkirste

 

Thank you so much for taking the time to reach out to us. Due to account security, we are limited on access to your Xfinity Mobile Account here on Social Media, and we do recommend reaching out to our experts to ensure your concern is resolved. You can reach them by texting or calling 1 (888) 936-4968. You can also chat with an expert here: https://www.xfinity.com/xfinityassistant/?channel=xMobile

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