2 Product Discount

I guess I'm surprised and a bit confused.  That was not a discount that I was receiving for having TV/Internet, before I signed up with Xfinity Mobile.  And I  received the discount only when the Xfinity representative told me that I would get it for adding cell service to my account.  So he was pretty specific that it was for having Xfinity Mobile with TV/Internet.  So you are saying that if I were to change cell carriers, and move away from Xfinity Mobile, that I would continue to receive the 2 product discount?  And that all Xfinity customers, who have both TV and Internet through Xfinity, should ask and receive a 2 product discount if they are not currently getting one?  Thanks!

I'm not sure what the other agent would have been referring to. But anyone that has TV/Internet whether it is an older plan or newer plan are automatically given the multi product discount. They are listed on the approval texts and emails whenever you change your plan. Mobile has no impact on those and there should be no accounts that are not receiving it automatically if they have both services. 

Mobile has its own separate discounts and promotions and the only connection it has to the in home services is you have to have our internet to qualify for mobile. But other than that it is its own separate bill and does not impact your main plan in any way. 

Okay, thanks for the information!

While we have you here, do you have any additional questions?

@XfinityMatthew​ that is not true. I worked for Comcast for 6 years and signing up for xfinity mobile got you an added multi product discount.