Visitor
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1 Message
$0 DPP Limit
I have been with Xfinity for I think 2 years now for Internet. 1 for mobile. However I’m trying to finance the new iPhone 18 pro max though xfinity and it will not allow me. It’s stating it’s due to $0 DPP Limit. When I switched my mobile carrier to Xfinity, I brought my own phone so no credit check was done. How can I make it so I can finance the new phone through Xfinity?
XfinityDemitrius
Official Employee
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3K Messages
4 hours ago
Hey @Joshua_9712, Thank you for visiting our official Xfinity Forums Community support page. We would be more than happy to assist with the Apple iPhone 18 Pro Max preordering process. There is a lot of interest for that phone. Thankfully I got my preorder in already and just waiting for it to get processed and shipped.
Please send a direct message by clicking the chat icon in the upper right corner of the page, clicking on the pen and paper icon, and then entering “Xfinity Support” in the “To” section. Please include your full first/last name and complete service address (Including the city, state, and zip code), and I'll be happy to help.
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