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09/07/2019 9:00 PM
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Expert
35.2K Messages
7 years ago
@T-J-B wrote:This is the recurring “Problem with your account” message that we get. What gives?
Maybe this article will help explain it:
https://www.xfinity.com/support/articles/x1-errorcode-xre-22-vod-07007
Retired Employee
1K Messages
Hi T-J-B, thank you for reaching out and welcome to our forums. I understand you are having issues using your VOD and would like to help. Please send me a private message with your full name to begin.
Thank you
Hello, we haven't heard from you but please don't hesitate to reach back out if you still need assistance.
Again
Expert
•
35.2K Messages
7 years ago
Maybe this article will help explain it:
https://www.xfinity.com/support/articles/x1-errorcode-xre-22-vod-07007
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CCXfinity_Support
Retired Employee
•
1K Messages
7 years ago
Hi T-J-B, thank you for reaching out and welcome to our forums. I understand you are having issues using your VOD and would like to help. Please send me a private message with your full name to begin.
Thank you
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CCXfinity_Support
Retired Employee
•
1K Messages
7 years ago
Hello, we haven't heard from you but please don't hesitate to reach back out if you still need assistance.
Thank you
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