mlf1's profile

Frequent Visitor

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10 Messages

Wed, Mar 25, 2020 11:00 PM

Xfinity Stream helpful but insufficient - Can't display at least some shows on external device

It is useful that the Xfinity Stream app exists on my iPhone.  However, it is insufficient - it can't display at least some shows on an external device, such as by big screen TV.

 

This came up because Comcast had an outage in our neighborhood on Tuesday for about 10 hours. (Apparently, for some customers it was 2 or 3 days.)  Our Tivo could not record the many shows we like that happen to telecast on Tuesday night.  Xfinity Stream does enable us to access those shows.

 

However, my device is an iPhone 8 with its relatively small screen.  Due to licensing restrictions, Xfinity Stream refuses to allow at least some shows to display on an external device.  The alert message mentions that AirPlay is not allowed; it also refused to display through my Lightning-to-HDMI connector to my TV.

 

So, I would be pleased if Comcast would arrange better licensing with networks - in this case, CBS - to allow customers to display to an external device. Or to restore the Video on Demand function via the cable connection.

Responses

CCAndrew

Diamond Problem Solver

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25.9K Messages

1 y ago

Use a laptop/PC to your TV via hdmi and use the Xfinity stream website
CCAndrew

Diamond Problem Solver

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25.9K Messages

3 m ago

This thread is a year old, what’s your question? Display options haven’t changed. If networks don’t want to give access, they have the right

New Poster

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2 Messages

3 m ago

I find it hard to believe that the Big 10 network would care about this restriction. I would still like to hear from Comcast directly. This issue has been posted many times and I have never seen a company response. I mean no offense to a retired employee, but you shouldn’t be defending their rationale. They should explain why I should continue to spend my money with them.

New Poster

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2 Messages

3 m ago

Why can’t a current employee respond? This is the most frustrating thing about Xfinity and the reason I am giving strong consideration to dropping Xfinity TV.
jweaver0312

Expert

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1.9K Messages

3 m ago

@Tomairxn 

Please create your own thread on this board for your issue. Thank you very much. Closing year old thread.

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