sl60's profile

Frequent Visitor

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34 Messages

Sunday, January 25th, 2026 12:59 AM

Wrong movie loads

I've been trying to watch "Survivor" starring Pierce Brosnan on the On Demand Free Action Movies channels and no matter which streaming plat form I try (Xumo, Pluto, etc.) it loads a war movie instead. I've contacted these channels and they just pass the buck. Perhaps Xfinity can do something on its end? I'm accessing it through a Samsung TV.

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Official Employee

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2.4K Messages

19 days ago

Hello sl60 thanks so much for reaching out on our Xfinity Forums with these streaming questions! Are you using the Xfinity X1 version of these apps(Xumo, Pluto) when trying to access the content, or via the Samsung TV Store version of these? Is this listing showing via the X1 On-Demand Menu, and if so, is it playing correctly? 

 

Frequent Visitor

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34 Messages

@XfinityAlfonso​ 

As I said, I'm accessing it through the Xfinity On Demand Free Action Movies option.

Official Employee

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2.4K Messages

Thank you for confirming that you are accessing it through Xfinity On Demand Free Action Movies @sl60. Are you experiencing this issue with any other titles? I also see that you stated you contacted the other channels. What information did they provide? 

 

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