krt18's profile

Frequent Visitor

 • 

9 Messages

Wednesday, March 18th, 2020 11:00 AM

Closed

Why the "bait&switch" routine???

Monday afternoon I logged on to XFinity, went to "browse", then "movies", then to "Free Premium Movies (Without Ads)" and found a dozen movies that I wanted to watch .... all of which said "free from xxxx until (future date)" ranging from April to December. Tuesday evening I sat down to watch one of them .... and now it said "rent or buy"  on ALL of them!!!! WHAT IS THAT ABOUT?????

This conversation is no longer open for comments or replies and is no longer visible to community members.

Regular Visitor

 • 

4 Messages

5 years ago

I experienced the same thing!   It's very dishonest.         I sent feedback to Tom Karinshak, and got an auto email back that they would contact me within one business day.    You can do that here:

 

https://support.xfinity.com/svp-contact-form

 

 

 

forum icon

New to the Community?

Start Here