Frequent Visitor
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8 Messages
Why the "bait&switch" routine???
Monday afternoon I logged on to XFinity, went to "browse", then "movies", then to "Free Premium Movies (Without Ads)" and found a dozen movies that I wanted to watch .... all of which said "free from xxxx until (future date)" ranging from April to December. Tuesday evening I sat down to watch one of them .... and now it said "rent or buy" on ALL of them!!!! WHAT IS THAT ABOUT?????
Responses
My_Nightmare
Regular Visitor
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4 Messages
1 y ago
I experienced the same thing! It's very dishonest. I sent feedback to Tom Karinshak, and got an auto email back that they would contact me within one business day. You can do that here:
https://support.xfinity.com/svp-contact-form
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