why my on demand stopped working. it is giving me a code of M!DCBPF

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@XfinityTimothy​ Yes! We are all dealing with this!

Hello, @user_dbf120. I'd love to look into what's happening with your DVR concerns. To startm what box model do you have and are you having any issues accessing your programs through our streaming app or is it only when using the cable box? 

@NJSenior​ I also get this error code from the search function.  I do see at least some new episodes (for example, "CSI Vegas" and 2 other CBS shows for 5/4/23).  Some newer shows (or seasons) were never put into folders and need the search function to access them, and now even that doesn't work.

(Note that a lot of shows are airing repeat episodes this time of year, and thus new episodes will not exist for them; do you have an example of a missing new episode?)

One example - season 6 of ID Discovery's  Still a Mystery  is not listed on On Demand. 

Another: Jimmy Kimmel, Live!  

Not listed alphabetically nor "By Network" and using search, which used to work, returns M!DCBPF.

No new episodes (writers' strike), but older episodes are still available if only we could access them.

Hello @user_e82aad. We truly appreciate you for posting and sharing your experience. I can understand how frustrating this must be and would like to take a deeper look into the error code you're receiving. Can you please verify the model cable box you're using for me? I'd like to see if the issue is with the box itself.