what happened to west wing season 1 episode 20 in my xfinity purchases

I all of a sudden cannot access West Wing season 1 and episode 20 in my Xfinity purchases. I purchased all 7 seasons and suddenly cannot view one episode. Please return season 1 episode 20 to my lineup.

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XfinityBrianH

Official Employee

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1.2K Messages

2 months ago

cool3cp Can you please send us a DM. You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions.

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cool3cp

Visitor

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3 Messages

I am not posting that information publicly.

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2 months ago

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cool3cp

Visitor

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3 Messages

I cannot find the chat icon

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2 months ago

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XfinityBrianH

Official Employee

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1.2K Messages

cool3cp To send a private message to Xfinity Support from any Forum page:

Click "Sign In" (if necessary - there will be a visible prompt)
Click the "Direct Messaging" (square speech bubble) icon
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.
As you are typing, a drop-down list will appear. Select "Xfinity Support" from that list.
An "Xfinity Support" graphic should replace the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it

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2 months ago

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cool3cp

what happened to west wing season 1 episode 20 in my xfinity purchases

XfinityBrianH

cool3cp

cool3cp

XfinityBrianH

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