Sneakerdog's profile

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Fri, Dec 18, 2020 6:00 PM

Voice track is not playing The Great Train Robbery

The Great Train Robbery is not playing the voice track.  All other sounds can be heard.

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2 Messages

6 m ago

I was able to follow your directions by pressing the Xfinity button on my remote and then device settings, then audio - then pressed the reset button for the SAP audio (while The Great Train Robbery was playing).  Nothing happened. No voices - just the other sounds.  [by the way, HDMI was not detected and the audio is set to stereo on the other choices].  I am able to watch the other movies that I have played on demand - it's just The Great Train Robbery that isn't working (and another comedy movie that I tried a while ago - can't remember the title).  So it appears to me that it's something happening with the platform and I'll just have to pass on the movie - it's free to me right now - and watch something else.

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