Fri, Dec 18, 2020 6:00 PM
The Great Train Robbery is not playing the voice track. All other sounds can be heard.
6 m ago
Gold Problem Solver
Does https://forums.xfinity.com/t5/Channels-and-Programming/Spanish-background-on-Sunday-night-football/m-p/3392633#M115848 help?
I was able to follow your directions by pressing the Xfinity button on my remote and then device settings, then audio - then pressed the reset button for the SAP audio (while The Great Train Robbery was playing). Nothing happened. No voices - just the other sounds. [by the way, HDMI was not detected and the audio is set to stereo on the other choices]. I am able to watch the other movies that I have played on demand - it's just The Great Train Robbery that isn't working (and another comedy movie that I tried a while ago - can't remember the title). So it appears to me that it's something happening with the platform and I'll just have to pass on the movie - it's free to me right now - and watch something else.