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gs1818
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Regular Visitor

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5 Messages

Mon, Jul 26, 2021 12:50 AM

Using existing Fox Nation

I signed up for the free one year of Fox Nation for Veterans and can access it on my Android smartphone and computer but it is very aggravating that there is no way to sign into the app on my smart TV using XFINITY.  I can use the voice search and get the subscribe page for fox nation but there is no way to sign into my free account.

Question

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Updated 

2 d ago

183

2

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XfinityMichaelC

Official Employee

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2.9K Messages

2 m ago

Greetings, @gs1818! Thanks for reaching out to us on the Forums! I hope you are having an amazing day! I apologize to hear that you are not able to see the sign-in for Fox Nation. Have you clicked on your Xfinity button and search through the apps to see if there is a Fox Nation app to add to your x1 cable box by chance? 

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user_6ea7d6

Visitor

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1 Message

@XfinityMichaelC 

It only offers you a log on through youtube?  Doesn't fox nation app stand alone?  why youtube?  I am also a vet and just signed on for the one year free promotion for vets.  I should be able to stream to xfinity without a hassle, just like I signed on to verizon at my other address.

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2 m ago

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XfinityAnthonyT

Official Employee

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133 Messages

What provider did you use to sign up for the subscription? You would want to use the same login information. What options do you see when you try to log in on your X1 box?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

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2 m ago

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user_98be5e

Visitor

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1 Message

I have the same issue. I tried the subscribe button thinking it would give me a login but nope, charged me 5.99. Plan to call customer service. 

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1 m ago

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XfinityTambrey

Official Employee

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2.9K Messages

Hey @user_98be5e! I'm sorry to hear you are having difficulties with this service and we can help you with that charge here too. Please send us a Direct Message with your first and last name as well as your service address so we can assist. 

 

To send a Direct Message, please click on the chat icon on the top right of this page, next to the bell. Make sure to send the message to our singular handle "Xfinity Support" and we will get back to you ASAP.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

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1 m ago

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user_87e971

Visitor

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1 Message

Can we get a fix for this already?  We need to be able to sign into Fox Nation via Xfinity without having to subscribe through Comcast as we already have a subscription.

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1 m ago

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user_8d5f36

Visitor

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1 Message

1 m ago

Is Xfinity making signing on to my free for veterans Fox Nation account on purpose????

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user_d76889

Visitor

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3 Messages

@user_8d5f36 yes, they hate Veterans

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2 d ago

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