Albertdroid's profile

New Poster

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1 Message

Saturday, November 28th, 2020 9:00 PM

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Tyson vs Jones PPV Fight

Hello, how may i cancel ppv order of tyson vs jones? i was unable to watch it. 

Unable to find it on my xfinity flex device

 

I went to sports section

tried saying "boxing" with voice

i didnt see any ppv / tyson vs jones icon..

 

I purchased on xfinity website using "Watch in HD" Link

https://www.xfinity.com/learn/digital-cable-tv/sports/pay-per-view/boxing 

 

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Visitor

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1 Message

4 years ago

Did you figure it out because I’m going through the same thing 

Official Employee

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1.8K Messages

Hello @user_212b90! I hope you're doing well! Thanks so much for taking a moment out of your day to leave a post on our community forum! I'm sorry to hear you're having issues with your Pay-Per-View, but you have definitely come to the right place for assistance! When It comes to our awesome Flex boxes it does allow you access to many applications and shows but will not allow you to watch Pay-Per-View options! You would need to be using an X1 system in order to watch your ordered pay-per-view! Please let me know if you have any other questions! 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
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