Problem Solver
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205 Messages
The Resident s05e06 has a corrupted incomplete video file
Fox's The Resident, s05e06 "Ask Your Doctor" has a problem with the video. The middle acts of the program are repeated after each commercial break, so essentially three segments of video are shown twice. The episode then ends abruptly with the closing credits, and the final two acts are completely missing.
This problem seems to be occurring on all Xfinity platforms, both X1 and streaming sites and apps. Fox's own website and apps have the full uncorrupted episode.
Accepted Solution
Tcalg
Problem Solver
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205 Messages
1 m ago
I just checked, and this problem appears to have been resolved. The full episode is now available without any glitches.
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XfinityAnthonyT
Official Employee
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303 Messages
2 m ago
Hey there, thanks for the heads up on this. We receive on our demand programming from the broadcasters, I am happy to take a look and see what we can do with this. Send a direct message to XFINITY SUPPORT with your name and address for me please.
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Tcalg
Problem Solver
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205 Messages
2 m ago
I'm not going to send a direct message. I've reported the problem here and described it in detail. Any Comcast customer or technician can access this episode on Xfinity On Demand and see the problem for themselves, exactly as I've described it. My equipment and wiring is not involved, and my input is no longer required.
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