CactusThorn's profile

Problem Solver

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217 Messages

Thursday, February 2nd, 2023 7:16 PM

Closed

"The Last of Us" needs folders

For the legacy cable boxes, please create and populate folders for the new HBO series "The Last of Us."

Episodes 1-3 are available already; they can be found with "search" so just the folders are needed.

These should be created in these three places:
    --> TV Shows/By Network/HBO/

    --> TV Shows/Shows J-L/

    --> Premium Channels/HBO Series/

plus also the HD equivalents.

Thank you in advance!

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Problem Solver

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393 Messages

2 years ago

@CactusThorn Thank you for contacting us here at the Xfinity Community Forums regarding access to the series and episodes for The Last of Us via a legacy or non-X1 cable box. Just to make sure I am understanding correctly, you are able to find the episodes you are looking for when searching, but they are unavailable in the series episode list? Is this when searching On Demand?

Contributor

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111 Messages

2 years ago

Same problem with our legacy box.  We've found that all the new HBO shows, none of them are in By Network HBO.  Have to get them by doing Search , and they're free w/subscription.    If you do them by Alphabet, they are "pay".  Ridiculous.

Contributor

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111 Messages

2 years ago

I agree.  As I mentioned in my post, HBO is not putting new shows in folders, have to find by "search".  They're not even putting some new seasons of shows into folders that exist.  For example, we had to find final seasons of both Westworld and His Dark Materials by "search", even though HBO had their previous seasons in folders.  Season 2 of Perry Mason started 2/6, and it's not in the folder for Season 1, only in "search".  Ridiculous.  Guess it will never get fixed.  On-Demand has become terrible.  

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