Snowpiercer S2Ep2 in SD is missing

TNT's Snowpiercer Season 2, Episode 2 in SD is missing from On Demand. Episodes 1 & 3 in SD are available as is Episode 2 in HD.

Please work with the network if necessary to correct this error.

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Responses

Bulkington

Gold Problem Solver

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580 Messages

4 years ago

The "49 minute" version of episode 208 has been loaded right on schedule...

Episode 202 SD is still missing. Please correct.

1

0

XfinityEva

Official Employee

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1.8K Messages

Thank you for reaching back out to us about the missing content.

Please send us a chat message with your first and last name. The Peer to Peer chat icon is located at the top right of the Community Forum page, clicking on the chat icon will allow you to initiate a chat conversation with us directly. Please ensure you are sending your message to our 'Xfinity Support' handle. We will be happy to help with the missing episode!

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer. tick

4 years ago

0

Bulkington

Gold Problem Solver

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580 Messages

4 years ago

209 & 210 have been added.

Episode 202 SD is still missing.

1

0

XfinityBillie

Official Employee

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3.5K Messages

I'm sorry to hear that the episode 202 is still missing. I would love to look into this further for you. I know with my schedule I rarely get to watch my shows as they air and rely on the On Demand service as well. I would be super frustrated if a show was missing! Please send us a private message with your name and service address to Xfinity Support by clicking the chat icon at the top right of the page.

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer. tick

4 years ago

0

CactusThorn

Problem Solver

•

217 Messages

4 years ago

Snowpiercer Episode 202 is still missing in free SD. Please fix this! It has been quite a while now.

1

0

On Demand

Bulkington

Snowpiercer S2Ep2 in SD is missing

Bulkington

XfinityEva

Bulkington

XfinityBillie

CactusThorn

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