C

Visitor

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5 Messages

Sunday, June 16th, 2024 2:38 AM

Show not Loading

Every week there is one day of The Young and The Restless that does not play.  It just keeps trying to connect to the show then I receive a message that it is taking a long time to load and if I want to retry or cancel.  This usually happens with the Wednesday episode but occasionally it is the Thursday episode,  Is there a reason why one day a week won't play?  I end up watching it through my phone on the CBS app but would prefer to watch on my computer.

Official Employee

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1K Messages

5 months ago

caviar918 thank you for using the Community Forums page to reach out, I would be more than happy to look into the concerns you are experiencing with accessing your show. Are you attempting to watch using the Xfinity Stream app on your computer? 

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