Visitor
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5 Messages
Show not Loading
Every week there is one day of The Young and The Restless that does not play. It just keeps trying to connect to the show then I receive a message that it is taking a long time to load and if I want to retry or cancel. This usually happens with the Wednesday episode but occasionally it is the Thursday episode, Is there a reason why one day a week won't play? I end up watching it through my phone on the CBS app but would prefer to watch on my computer.
XfinityMarcus
Official Employee
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812 Messages
3 months ago
caviar918 thank you for using the Community Forums page to reach out, I would be more than happy to look into the concerns you are experiencing with accessing your show. Are you attempting to watch using the Xfinity Stream app on your computer?
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