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Anon1375032
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Sun, Nov 10, 2019 5:00 PM

Set up wrong Netflix account

We just switched over to getting streaming Netflix with Comcast.  I deleted our current streaming subscription with Netflix.  Then I set up a wrong new account for Netflix with Comcast.  Now I can't see the original profile we had with Netflix.  

Is it possible to delete the new (bad) profile and link the old (good) profile with Comcast streaming?

 

Lynnea

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43 Messages

1 y ago

I didn't realize that the Xfinity deal with Netflix required a new email from the one I had used for DVDs and streaming with Netflix.   The problem has been resolved by resubscribing with Netflix for streaming.  This is the only way to watch netflix on devices other than the TV.

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