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Visitor

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1 Message

Friday, April 22nd, 2022 2:37 AM

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Recording Conflict

Why am I getting a Recording Conflict when Survivor is the only recording I have scheduled for that time slot? Other recordings are working fine. 

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Problem Solver

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908 Messages

3 years ago

Hello @user_c73e93! Thank you for your post. Recording issues can be super frustrating when you are ready to watch your programs. You are in the right place, and we're happy to help!

 

Are you receiving a message when trying to record Survivor? Does this happen with any other program? Are you setting the recording from the Xfinity Stream app or from the X1 app on your TV?

Visitor

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6 Messages

3 years ago

I am having same issue where i have 6 recordings and then at times only allows a few then when I go to add one and even delete one that was setup it does not let either record.  it is like the program is set for longer times or multiple times even though it ends at 00 or the 01 mark

Problem Solver

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519 Messages

Hey @user_ad8fce I apologize for the troubles experienced settings recordings. I am here and would love to make sure we get this resolved. By chance, do you have enough memory to set the recording? -Lamont 

I no longer work for Comcast.

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