Rosedale1's profile
Rosedale1
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Contributor

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110 Messages

Mon, Oct 11, 2021 10:48 PM

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PBS Grantchester & Call the Midwife Missing

Episode 2 of both Grantchester and Call the Midwife aired on PBS on October 10th and have not been uploaded to on-demand.   Also, episode 1 of Grantchester has been removed for some unknown reason.   Would greatly appreciate it if these issues were corrected. 

Question

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Updated 

7 m ago

73

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XfinityAnthonyT

Official Employee

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410 Messages

7 m ago

Hey there, on demand content is provided to us by the networks, we do not control what is added or removed. 

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Harry3667

Contributor

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139 Messages

7 m ago

We have the same problem as Rosedale1, but now it's this week's "Grantchester".  Last week's had Episodes 1 and 2 listed when it was FINALLY posted after Episode 2 had aired days before.  Episode 3 just aired on WHYY last night.  And as of just now when I checked, "Grantchester" and all episodes (past and present) have been removed. 

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XfinityJodie

Official Employee

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596 Messages

@Harry3667 Hi there! My coworker is right that we have no control over when shows/movies are available through On Demand. That is strictly determined by the networks. 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

7 m ago

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Harry3667

Contributor

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139 Messages

And this goes on and on.  So, how about providing us with an email address or phone number since you seem to have no contact with the networks.

7 m ago

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