Regular Visitor
•
5 Messages
Oxygen on demand isn't working.
I noticed that the Oxygen On Demand menu has a "Free with subscription" notice. However, when I turned to the channel, it was perfectly fine. WTH is going on?
PS: This better not be another TCM situation.
user_320968
Visitor
•
1 Message
9日前
Just noticed my oxygen on demand wants a subscription. Wasn’t that way last week. Xfinity says it’s no longer in my package?! It was last week. Haven’t seen a credit for them taking it out of my package. Nor was I notified.
(edited)
1
0
XfinityMikeG
Official Employee
•
49 Messages
8日前
Hello @NitaBeeta79, I appreciate you reaching out to us for assistance with your Oxygen issue, and I would be happy to assist you.
Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue.
To send a "Direct Message" to Xfinity Support:
Click "Sign In" if necessary
Click the "Direct Messaging" icon or https://comca.st/3EqVMu7
Click the "New message" (pencil and paper) icon
The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there
- As you are typing a drop-down list appears. Select "Xfinity Support" from that list
- An "Xfinity Support" graphic replaces the "To:" line
Type your message in the text area near the bottom of the window
Press Enter to send it
0
0