cmw112's profile

Contributor

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59 Messages

Monday, March 20th, 2023 9:35 PM

Closed

on demand

Shows I watched this morning are now Free  with Subscription!!  Including Free Movies.  Channels like TCM. TLC. ID,  History.

Do I have to pay extra for something I already pay for?

Official Employee

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1.7K Messages

1 year ago

Hi, @cmw112. Thank you for reaching out and creating a new post. If these channels are included in your line-up or any add-on you may have, you should have no issues accessing their full content on your X1 Equipment or Stream App when connected to the home network. I understand you've worked with us already, and you're waiting for more updates. Have you tried any troubleshoot steps so far? For example, have you tried to refresh the equipment using the Xfinity App or perhaps manually rebooting the device?

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