Ging05's profile

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4 Messages

Monday, May 11th, 2020

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On Demand

We are not able to watch On Demand programs on our television for a couple of days. We have restarted the TV box a couple of times and have tried restarting the service through the Comcast support website but there seems to be a connectivity issue. We continualy get error message CL17. 

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New Poster

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1 Message

5 years ago

I have the same problem for few days already. How did you fix it?

New Poster

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4 Messages

5 years ago

Hasn’t been fixed yet. 👎

New Poster

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5 Messages

5 years ago

I believe we will eventually have to set aside 4 - 8 hours and call customer service before we will ever get the on demand service "which we are paying for" returned to our service. I just wanted to get on here and complain with all of the humans that have been pushed into the space between the rock and hard place. 😁

Contributor

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28 Messages

5 years ago

Having same problem. Did you ever get resolution?

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