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1 Message
Mon, Sep 23, 2019 12:00 PM
I get an error message: VM-16,
Can not retrive ondemand
i
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Official Employee
1K Messages
2 y ago
Hi cmy716, thank you for reaching out to us! I am sorry to hear you are not able to access your Video on Demand. If you have more than one cable box are you seeing this error message across all of them when trying to access Video on Demand?
Thank you
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Comcast_Support
Official Employee
•
1K Messages
2 y ago
Hi cmy716, thank you for reaching out to us! I am sorry to hear you are not able to access your Video on Demand. If you have more than one cable box are you seeing this error message across all of them when trying to access Video on Demand?
Thank you
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