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Rosedale1
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135 Messages

Saturday, July 2nd, 2022

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On Demand Search Messed Up

I have a non-X1 box.  Within the past few years some programs aren't being uploaded to the on Demand screen.   The only way to view these programs is to perform a search.  Why has this function been more or less disabled?  The search is now limited to 5 characters and only displays current programming for the day the search is performed.   Would appreciate a response.   I've seen other posts regarding this, however,  those posts were closed with no answer. 

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3 years ago

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CCBrian1

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367 Messages

3 years ago

Hello @user Rosedale1 

Thank you for taking the time to reach out in our great Xfinity forums community, and thank you for your patience while awaiting our response. We certainly understand the importance of enjoying your on demand programs, we would be more than happy to help! Can you tell me if you are experiencing this issue with particular channel or show? 

 

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Rosedale1

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135 Messages

@XfinityBrianW​.  I figured out that the Search Feature works if I access it through the Menu rather than just pressing the search button on the remote. 

3 years ago

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CCBrian1

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367 Messages

@Rosedale1 ,

 

Sounds like you are on track! I'm glad you were able to figure this out. Would there be anything else I can assist with today? 

I no longer work for Comcast.

3 years ago

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