tedorris's profile

New Poster

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1 Message

Thu, Aug 6, 2020 10:00 AM

On Demand not working cl 14 error code

My On Demand stopped working last Sat. afternoon. I called several times to Comcast where all the techs did was restart my system over & over & over again to be finally told I needed a new cable box. which I did. I hooked up my new cable box & I still can't get On Demand. I still get the error code CL 14. Refreshing does nothing! Unplugging & replugging it in does nothing! What can I do?

Responses

sma4

New Poster

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15 Messages

17 d ago

Having same CL-14 problem with On-Demand. Did you ever get resolution?

Visitor

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2 Messages

17 d ago

I'm a new customer, just my second day of Comcast service.  Reading these forum issues does not give me any confidence in Comcast at all. I don't think that I will last the 30-day trial....

sma4

New Poster

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15 Messages

16 d ago

Yep, suggest you think twice & shop around. Hopefully, you have other options. Unfortunately, not many options in my area...from a 40+ year customer.

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