Visitor
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1 Message
on demand not available
I have always been able to watch Local Channel Shows On Demand ... the past 2 days - I tag the show I want ( ABC - 911, Will trent ) the Title comes up - the Time line shows on the bottom of screen .. but then it is Black Screen ... Nothing happens , nothing plays, I have "chatted" with Assistant, I have "chatted" with a representative - they have refreshed my system, I have rebooted my box .. still nothing .. has anyone else experienced this issue ? It is ONLY ABC ... CBS & NBC , etc.. seem to be fine.
user_extsox
5 Messages
2 months ago
Me too. I keep trying and only a blank screen
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user_kt74zo
2 Messages
2 months ago
I'm having the same issue. This is ridiculous.
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XfinityAbby
Official Employee
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260 Messages
2 months ago
Hello, @user_47352d. Thank you for reaching out on our Community Forum. I know how important it is to make sure your services are working correctly. You have come to the right place for assistance. Does this happen with every show you search for one demand or only this specific one?
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