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Wednesday, January 31st, 2024 1:50 AM

Closed

On demand movie only available once

According to this https://www.xfinity.com/support/articles/using-on-demand I should be able to watch the movie I rented for $20 as many times as I want within the 48 hours period. So why can't I? When I go there, the only choice is to purchase it. There should be a choice to just play it again. 

Official Employee

 • 

912 Messages

9 months ago

@user_buxaqw Can I ask that you reach out privately, so we can cover the details of your account. You can start by clicking the chat icon located in the top right corner of your forums page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service address to help us locate your account. Let me know if you have any questions.

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