On Demand and error code CL-17

AGAIN with the CL-17 code and On Demand not working. If Comcast can't fix Xfinity service that we pay $1500 a year for, then we're done with them.

The troubleshooter says the box is offline; the virtual assistant says they're too busy.... Honestly, the WORST company in the world.

It's a simple service that's been around for 40 years now. FIX IT.