New upgrade to X1 box

Comcast it's a shame you removed on demand from all cable boxes and are forcing customers to use the X1 box.  The X1 box is awful, the clear easy to read channel guide doesn't exist, on demand and everything is a complete nightmare!  There are numerous complaints about it.  You obviously didn't think this through before [Edited: "Language"] your customers, especially older people. I've had Comcast since 1996 and will now switch to Dish TV so I can have access to on demand and a channel guide that shows me what's on all day.  You could have easily kept on demand accessible on the older boxes so should rethink this before you lose many customers.  My 93 year old relative would never be able to use the X1 box or voice remote.  I want to plainly see on the guide what's going to be on TV, I don't want to have to search everywhere to find something to watch.  I want to see what's on and choose from there.  I don't want to see pictures of things all over my screen. Also, many of us don't use streaming, internet, gaming, etc. on our TV.  I don't need or want a voice remote.  You created this mess Comcast so you need to fix it ASAP.  You need to give customers a choice and not force us to use the X1 box just to access on demand.  Restore on demand access to all cable boxes.  If you don't you will lose many customers and a lot of revenue.  I believe you already know this.