U

Visitor

 • 

1 Message

Saturday, January 21st, 2023 6:20 AM

Closed

Need to delete purchased movies

I need to delete some purchased movies off my account. I didn't even buy them, and they are on my account. My brother linked his movies anywhere account to my xfinity account so he could watch a movie with us and now they are all stuck on my account. I don't want them on my account. Is there a way to remove them from my account? 

Official Employee

 • 

727 Messages

1 year ago

Hi! I'd love to help. Please privately provide your name and address to get started. 

 

 

To send the requested information:

 

  • Click "Sign In" if necessary

  • Click the "Peer to peer chat" icon or https://forums.xfinity.com/peer-to-peer-chat

  • Click the "New message" (pencil and paper) icon

  • The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support"

      there. As you are typing a drop-down list appears.

  • Select "Xfinity Support" from that list. An "Xfinity Support" graphic replaces the "To:" line.

  • Type your message in the text area near the bottom of the window

  • Press Enter to send it

 

See https://forums.xfinity.com/conversations/email/cant-create-a-new-email-address/605e52b726aa974d63032d02?commentId=606107ea738c7f46a02b830e for an example.

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