Alfred1's profile

New Poster

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5 Messages

Sat, Jul 24, 2021 7:07 PM

NBC Sports App for viewing Olympics on my TV

I use my TV remote to "Show me NBC Sports App" on my Samsung TV.  This works.    It tells me what is on now, upcoming, and full event replays.

But when I select something, I get those 3 circles that indicate it is working.  I never get connected.

I can watch whatever I want on my computer.  I have xfinity for both TV and internet.

I can access the internet using my TV.  I say "Show me YouTube" and I can watch YouTube content.

How can I get the NBC Sports App to work?

Responses

JMM159

New Poster

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6 Messages

3 m ago

Same problem here. Asked this yesterday night and I haven't gotten an answer yet. It works with Xfinity Stream on my phone.  I get the same options I see on my X1 DVR but it will not work through the X1.

Visitor

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2 Messages

3 m ago

Why does this not connect…. So frustrating

Visitor

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2 Messages

3 m ago

Same issue here.  Also, 4K UHD for Olympics is only working sporadically.  Sometimes it works and sometimes only one event will work.  Getting the same ... as the NBC sports app.

Official Employee

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2.8K Messages

3 m ago

Good afternoon everyone. We are so sorry for this trouble and inconvenience! We absolutely love the Olympics and we're excited about them too. We want to help get these programs figured out, so you can tune into the content you're searching for. If you can please perform a system refresh on your cable boxes and report back, did that resolve this problem for you? Feel free to reference this link on how to perform one, if needed: https://comca.st/2WeVnsC. ~Morgan

Visitor

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2 Messages

2 m ago

Why do I only find the full event replays sporadically? WHY DO YOU SPOIL THE RESULTS WITH DESCRIPTIONS THAT GIVE AWAY THE WINNERS?

This makes it unwatchable.

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