s-shields's profile

Visitor

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3 Messages

Wednesday, August 31st, 2022 2:22 AM

Closed

Missing on demand show/ not working

Noticed that the new episodes of master chief. S20 ep12, played last week 8/17. Its under additioan episodes but wont play. Will it bw add so we can watch it. 

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Problem Solver

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606 Messages

3 years ago

 

@s-shields I'm sorry to hear that you having issues while Master Chief. I just wanted to see if you are still unable to view the episode you reached out about?

 

Visitor

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3 Messages

@XfinityDanielC​ 

Yes having trouble viewing the last two weeks of current episodes of Masterchef.  Have never had this problem before.  

Problem Solver

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606 Messages

3 years ago

Thank you for the update. Are you receiving any error? Are you trying to view the episodes on the TV or somewhere else? What troubleshooting have your tried already?

Visitor

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3 Messages

3 years ago

We went on On demand and under Masterchef season 20 we saw the newer episodes listed to view with Hulu but now it isn’t an option to view them under the Free area. We used to be able to view them under On Demand for free which was part of our subscription. 

Problem Solver

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606 Messages

Are you having issues with viewing both the HD and SD content? 

I no longer work for Comcast.

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