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Visitor

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4 Messages

Tuesday, April 5th, 2022 8:30 PM

Closed

Missing episode Starz on demand

Starz on demand, PowerBook 2: Ghost, season 2, episode 1 is missing. It doesn’t matter if I’m checking on my tv or the stream app, this episode is missing. I know others are also having this issue. Could we get this episode added in?!

Problem Solver

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1.4K Messages

3 years ago

@Usernamehere Hello and thank you very much for reaching out regarding your content issues. I would be happy to look further into this for you. 

 

Please send a private message by clicking the direct messaging chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Please include your name and address and I'll be happy to help.

Visitor

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1 Message

@XfinityAbbie​   will someone explain why STARZ, ON DEMAND, season 2, episode 1 of Power Book II: Ghost cannot be viewed?  

Visitor

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1 Message

@XfinityAbbie​ 

I just signed up for STARZ and I would like to watch Power Book 2 season 2 episode 1 but it is missing please advise how to access it.

Thank you.

Administrator

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663 Messages

Programming is provided to us by the networks for re-distribution and subject to change at anytime including availability on different platforms. It is broadcaster discretion which episodes are available OnDemand, unfortunately. We can open a request to have the title added if customers generate enough interest however.

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Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
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Visitor

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1 Message

Hightown s1 e6 is missing.  Used to able to get fixed via Comcast.  Now you get sent to Starz phone which just supports streaming.  Hand washing on both sides.  Why would Starz just purposely skip just a middle episode? 

Problem Solver

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672 Messages

@user_916e48 Missing programs such as this episode is up to the network. They provide us their content for our catalog. 

I no longer work for Comcast.

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